Text Mining e-Complaints Data From e-Auction Store With Implications For Internet Marketing Research

This study seeks to analyze the effectiveness of the text mining process.  Complaint forums on various consumer report websites will be analyzed using text and data mining software.  Data from feedback forums will be compiled and analyzed using a text miner software program.  The relationships and patterns among keywords and their associations will be cluster-analyzed to gain a deeper understanding of the data. A case study will also be conducted to assay the effectiveness of text mined.  The data of Internet complaint forum, http://www.planetfeeback.com, will be text mined.  The decision to use an Internet complaint forum as the case subject was made because of its easy access and reputation as storage medium for large sources of data.  The main goal of this study is to gauge the effectiveness of text mining.  The complaint forum will be text mined to find relationships.  The results will then be analyzed and then interpreted to determine the effectiveness of the text and data mining process.   &nbsp

The Dynamic Structure Of Customer Relationship Management With Implications For Business Implementation

CRM (Customer Relationship Management) is a systematic business approach using information and on-going dialogue to build long lasting and mutually beneficial customer relationships. CRM integrates data, technology, analyses and marketing and communications processes across all customer touch-points. CRM can be an effective business strategy tool when used appropriately, especially now in our customer center business.  To the end, a holistic view of the implementation of CRM should be made in order to discuss the pro and con about this strategy.  This paper will review a number of CRM literatures and a conceptual systems thinking model will be built to explore these Customer Relationship Management related components to guide the administrators as they attempt to steer the Customer Relationship Management clear of these obstacles.  Specifically, systems feedback loops as a tool to demonstrate the dynamic structure of Customer Relationship Management components and assist the management control policy scenario planning

Instrumentation of a high-sensitivity microwave vector detection system for low-temperature applications

We present the design and the circuit details of a high-sensitivity microwave vector detection system, which is aiming for studying the low-dimensional electron system embedded in the slots of a coplanar waveguide at low temperatures. The coplanar waveguide sample is placed inside a phase-locked loop; the phase change of the sample may cause a corresponding change in the operation frequency, which can be measured precisely. We also employ a double-pulse modulation on the microwave signals, which comprises a fast pulse modulation for gated averaging and a slow pulse modulation for lock-in detection. In measurements on real samples at low temperatures, this system provides much better resolutions in both amplitude and phase than most of the conventional vector analyzers at power levels below -65 dBm.Comment: 7 pages, 11 figures, 1 table, lette

Building An Experiential Learning Model For A Project Management Course

Teaching students to become project management professionals requires a real world experience. Incorporating live clients into student projects, instead of using case studies or mock companies, adds a dimension that exposes students to the realities of project management. This paper will describe a structured methodology used in a project management course to learn a completed project life cycle. Based upon the written evaluations included with the final project documentation, students feel this project is the most valuable learning experience of the course. Furthermore, the positive relationship established with the clients allows this project to serve as a bridge between business and academe. This paper will discuss a variety of approaches to build an experiential learning model and provide a case study of a project management course using experiential learning to evolve a learning opportunity

Integrating A Project Management Approach To E-Business Application Course

Teaching students project managements requires a hands-on approach. Incorporating project management concepts and processes into a student team Web development project adds a dimension that exposes students to the realities of effective Web development. This paper will describe the project management approach used in a Web development course in which students build complete Websites. Based upon the written evaluations included with the final project documentation, students feel this project is the most valuable learning experience of the course. Furthermore, a positive relationship is established between the actual Web development and effective project management processes. It is important for students to understand the triple constraints (scope, time, and cost) that must be balanced in business projects

Using General System Approach For Product Lifecycle Management Software Selection And Evaluation

Product Lifecycle Management (PLM) is the process of managing the entire lifecycle of a product from its conception, through design and manufacture, to service and disposal. One of the toughest aspects of PLM implementations is choosing the appropriate software. In order to choose the right software that meets the business requirements, it is necessary to have a systematic view to serve as an evaluation guideline for advice from an independent third-party and that can guide decision makers through a structured process and understands the entire PLM market. This is an important aspect of the PLM assessment and planning process. This study built a systems model to fulfill the PLM software selection and evaluation needs

Home Production and Small Open Economy Business Cycles

This paper incorporates home production into a real business cycle (RBC) model of a small open economy to explain the empirical pattern of international business cycles in developed economies and emerging markets. It is well known in the literature that in order for the RBC model to replicate quantitatively plausible empirical moments of small open economies, the model needs to feature counterfactually a small income effect on labor supply. This paper provides a solution to this puzzle by considering home production that introduces substitutability between market consumption and home consumption, which in turn generates a high volatility in market consumption in accordance with the data, even in the presence of a sizable income effect on labor supply. Furthermore, the model with estimated parameter values based on the simulated method of moments is able to match other empirical moments, such as the standard deviations of output, investment and the trade balance and the correlations between output and other macroeconomic variables. Given that home production is more prevalent in emerging markets than in developed economies, the model is also able to replicate empirical differences between emerging markets and developed economies in the volatility of market consumption and the volatility/countercyclicality of the trade balance

Home Production and Small Open Economy Business Cycles

This paper incorporates home production into a real business cycle (RBC) model of a small open economy to explain the empirical pattern of international business cycles in developed economies and emerging markets. It is well known in the literature that in order for the RBC model to replicate quantitatively plausible empirical moments of small open economies, the model needs to feature counterfactually a small income effect on labor supply. This paper provides a solution to this puzzle by considering home production that introduces substitutability between market consumption and home consumption, which in turn generates a high volatility in market consumption in accordance with the data, even in the presence of a sizable income effect on labor supply. Furthermore, the model with estimated parameter values based on the simulated method of moments is able to match other empirical moments, such as the standard deviations of output, investment and the trade balance and the correlations between output and other macroeconomic variables. Given that home production is more prevalent in emerging markets than in developed economies, the model is also able to replicate empirical differences between emerging markets and developed economies in the volatility of market consumption and the volatility/countercyclicality of the trade balance

Home Production and Small Open Economy Business Cycles

This paper incorporates home production into a real business cycle (RBC) model of small open economies to explain the different empirical patterns of international business cycles between developed economies and emerging markets. It is well known in the literature that in order for the RBC model to replicate quantitatively plausible empirical moments of small open economies, the model needs to feature counterfactually a small income effect on labor supply. This paper considers home production that introduces substitutability between market consumption and home consumption, which in turn generates a high volatility in market consumption in accordance with the data, even in the presence of a sizable income effect on labor supply. Furthermore, the model with estimated parameter values based on the simulated method of moments is able to match other empirical moments, such as the standard deviations of output, investment and the trade balance and the correlations between output and other macroeconomic variables. Given that home production is more prevalent in emerging markets than in developed economies, the model is able to replicate empirical differences between emerging markets and developed economies in the volatility of market consumption and the volatility/countercyclicality of the trade balance